Privacy Policy – La Louve Hair Salon & Academy

La Louve Private Hair Academy (“La Louve”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through lalouve.co.za, why we collect it, and how it is handled, in line with South Africa’s Protection of Personal Information Act (POPIA).

Information we collect

We collect information you voluntarily provide, including: your name, email address and phone number when you request our Prospectus & Fee Guide, enrol, or contact us via our website forms or WhatsApp; and comments left on blog posts, along with your IP address and browser details for spam prevention.

How we use your information

We use your information to respond to enquiries, send the Prospectus & Fee Guide you requested, process enrolments, and communicate with you about our programmes. We do not sell your personal information to third parties.

Cookies and embedded content

Our site uses cookies for basic functionality and, where enabled, for comment forms (to remember your details for future comments). Pages may embed content such as videos or Google Reviews, which may set their own cookies and are subject to the third party’s own privacy policy.

Third-party services

We use Jetpack and Akismet for site security and spam protection, and WhatsApp for direct messaging enquiries. These services may process limited technical data (such as your IP address) under their own privacy policies.

Data retention and your rights

We retain enquiry and enrolment information for as long as needed to respond to you and, if you enrol, for our academic and regulatory record-keeping requirements. You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Contact us

For any questions about this policy or your personal information, please get in touch via our Contact Us page or WhatsApp.

Last updated: September 2026.